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QA Technician II

The Coca-Cola Company

  • Location: Milesburg, PA - USA
  • Post Date: 8/1/2019
  • Job Type: FULL TIME
  • Post End Date: Not Available
  • TRAVEL REQUIRED: 00% - 25%
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Job ID: R-29555

Job Description Summary


United States of America



Travel Required:

00% - 25%

Relocation Provided:


Job Posting End Date:

Not Available


Third Shift (United States of America)

Job Description Summary:

Why Join Coca-Cola North America?

It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do - whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people - with the different backgrounds, skills and perspectives they bring to our workplace - are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

Function Specific Activities

  • Perform sampling and physical, chemical, and microbiological testing of finished products and raw materials. 
  • Conduct environmental sampling and analysis to monitor facility sanitation.
  • Inspect finished products, raw materials, supplies, equipment, personnel, and facilities for adherence to quality specifications, current Good Manufacturing Practices, and sanitation.
  • Communicate effectively and thoroughly to management and peers any test results or inspection findings outside of specifications.
  • Manage product hold and release system.
  • Identify non-conformances in quality or practices and take or recommend appropriate corrective action within scope of knowledge.
  • Conduct all laboratory testing with accuracy and integrity and ensures that it is accomplished in compliance with all federal, state, and company policies and procedures.
  • Operate, monitor, and control water process systems including Ultra-violet lights, ozonation process, Reverse Osmosis filtration process, distillation process, sub-micron filtration process, pumps, valves, instrumentation.   Read gauges, meters, chart recorders, and controller readouts and record data.
  • Operate mineral mixing skids and monitor mineral mixing/addition process
  • Prepare positive bacteria solutions and test all new batch lots of received goods e.g. (media, vialed broths, monitors, TSB, plate count agar)
  • Prepare serial dilutions of positive bacteria and conduct monthly testing of all current and new media
  • Perform CIP's on batch tanks and filler rinse CIP's between product changes.
  • Perform pre-startup inspections prior to startup of each new product, label, or packaging change. 
  • Collection, documentation, and destruction of retention samples
  • Keep accurate, complete, and legible records.  Properly amend, identify, and file records.   
  • Safely handle/use chemicals, biological agents, and waste.  Potentially including hazardous materials.  Read, understand, and maintain material safety data sheets. 
  • Conduct housekeeping and general labor duties as assigned.
  • Prepare laboratory media and reagents.
  • Conduct clerical duties including copying, filing, faxing, data entry, and document reproduction.
  • Transfer product testing results from paper records to system database (SAP)
  • Issue blended water to fill process w/o's (SAP)
  • Perform routine maintenance tasks on in process equipment e.g. (Chlorine monitoring equipment, batch tank sample ports)
  • Perform monthly 5's audits on various areas under laboratory control.
  • Collect, record, and prepare daily sensory samples for comparative panel review.
  • Operate Ion chromatograph daily for bromate results allowing for product release.
  • Prepare standards and preform calibration on Ion chromatograph
  • Working knowledge of ETQ system and document update process. E.g. (Change, verify, and submit revisions of documents as required or requested)
  • Complete work orders to ensure proper maintenance, verification, calibrations are completed in a timely manner in accord with DEP, EPA, TCCQS, and ISO requirements
  • Data entry and review in SAP and Infinity QS systems of finished mineral batches, required physical water testing data, and pre-startup inspection information. 
  • Record and archive documents from quality and production

General Activities

  • Take action to improve one's own knowledge and skills.
  • Protect the confidentiality of company, supplier, and customer information.
  • Comply with all Safety, Environmental, Security, and Good Manufacturing Practice policies.
  • Comply with job procedures and supervisor instructions.
  • Ensure the safety and security of self, coworkers, product, and property.
  • Establish relationships and work effectively with all co-workers at all levels and relevant contractors/suppliers/customers.
  • Successfully complete all company and government required training.
  • Adhere to laboratory and company ethical and legal conduct standards.
  • Operate personal computer.  Utilize software including word processing, spreadsheets, and inventory control systems. 



  • High School Diploma. 
  • College or technical school training is desirable.


  • Minimum of one year work experience in an industrial or laboratory environment required.

Technical Knowledge/Critical Skills:

  • Ability to achieve demonstration of capability for all required laboratory tests.
  • Ability to read, write, and comprehend English.

General Competencies

  • Attention to Detail - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processed and task; being watchful over a period of time.
  • Contributing to Team Success - Actively participating as a committed member of a team and working with other team members to help complete goals and deliverables. 
  • Work Standards - Setting high standard of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
  • Problem Analysis and Solving - Forming an opinion or making a decision through careful testing of assumptions and facts; taking action that is consistent with available facts, constraints and probably consequences.  
  • Acting with Integrity- Maintaining a commitment to honesty; models social, ethical and organizational value; firmly adhering to codes of conduct and ethical principles. 
  • Establishing Collaborative Working Relationships - Developing and using collaborative relationships for the purpose of accomplishing work objectives; developing relationships with other individuals by listening, sharing ideas, and appreciating others' efforts. 
  • Multi-Tasking - The ability to process multiple types of information, perform multiple tasks simultaneously, and/or make judgments about moving from one task to another based on their importance.
  • Applied Learning - Assimilating and applying new job-related information in a timely manner. 

Function Specific Competencies

  • Basic Microbiology-Basic knowledge of food and water microbiology used to make judgments about the safety of ingredients, beverages, manufacturing techniques, packaging, and storage conditions.
  • Basic Analytical Chemistry-Knowledge of qualitative and quantitative chemical analysis. This includes preparation, separation, detection, and other techniques and applying concepts of precision and accuracy. It also includes understanding new developments in the field and their effect on our products, ingredients and packaging materials.
  • Applied Reading-The ability to read, understand, and apply standard written text in English that may or may not be written in traditional sentence form such as letters, memos, or manuals to complete job tasks.
  • Basic Arithmetic Computation-The ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals. This also includes the ability to compute ratios and percentages.
  • Data Entry-The ability to enter data using a keyboard or keypad.
  • Using Personal Computer-The ability to operate relevant personal computing hardware; ability to learn relevant personal computing hardware (e.g., personal computers, printers, and storage media) and standard software programs (e.g., word processing, graphics packages, spreadsheets\databases, SAP). This includes maintaining current knowledge and keeping up with new releases in relevant programs.
  • File Management -Ability to develop organized filing system for maintaining and retrieving departmental records and documentation (i.e., correspondence, reference materials and notes).
  • Document Management-Ability to create, approve, track and file documents and records in compliance with The Coca-Cola Quality System or other formal guidelines.
  • Water Filtration / Treatment- Knowledge of the basic chemistry of water, foreign materials (e.g., microbiological and other contaminants) found in water, and filtration or means of effectively removing contaminants or impurities. Includes knowledge of water standards (e.g., NSF, EPA) and their functionality. Ability to select and integrate water filtration equipment to achieve a cost effective solution to removal of water impurities affecting beverage taste or dispensing. This may include the ability to design and operate water facilities.
  • Calibration-Ability to measure instrument variations and apply corrections for ensuring the accuracy and precision of an instrument or measurement tool.
  • Laboratory Practices-Knowledge and application of Good Laboratory Practices (e.g., handling of chemicals and glassware, preparation of standards and reagents, proper measuring techniques, data management, housekeeping).
  • Laboratory Testing-Knowledge of packaging and equipment test procedures, measurement devices, reporting methods, and understand TCCC Design and Performance Criteria. Ability to analyze test results in order to assist in making accurate development / commercialization decisions.
  • Lab Safety-Knowledge of government lab safety regulations, including hazardous materials, OSHA and chemical hygiene policies. Includes knowledge of procedures for safe handling of chemicals and glassware, use of personal protective equipment and adhering to Company safety rules. Knowledge and application of Good Laboratory Practices (e.g., housekeeping, handling chemicals and glassware, preparing standards and reagents proper measuring techniques).
  • Production Processes-Knowledge of ingredient, concentrate, syrup, and beverage manufacturing processes. These include emulsification, blending solids, blending liquids or juices, carbonation, filling, water treatment, packaging, cleaning and sanitation, or refrigeration technologies.
  • Audit Interviewing-Ability to question individuals in order to gather and understand facts about processes being reviewed. 
  • Audit Objectivity-Ability to remain independent and objective when performing audits. This includes adhering to the facts and standards and not being unduly influenced by operating management.
  • General Auditing-General knowledge of audit process (e.g., interviewing, data analysis, inspections). This includes communicating findings and determining corrective actions.
  • The Coca-Cola Quality System-Knowledge and application of policies, principles, and standards of The Coca-Cola Quality System in order to ensure consistent quality, protect the Company's trademarks, promote customer and consumer satisfaction, and respond to changing business needs.
  • Good Manufacturing Practices-Knowledge of the basic elements of Good Manufacturing Practices. This includes understanding of Company and regulatory (e.g., cGMP, CFR) guidelines.

Organizational Relationships

  • Supervision Received:  Works independently, with minimal supervision.  Quality Manager or Quality Specialist provides daily direction, tasking, coaching, feedback, and technical assistance.  Quality Manager provides overall department direction as well as career coaching, feedback, and development.  Shift Superintendent provides coaching and decision assistance on nights/weekends if necessary.
  • Supervision Given:   Typically none.  However, may provide some training and direction to new hires.
  • Relationships with Co-workers:  Works frequently in a professional and collaborative manner with team members and team leaders from the production, maintenance, shipping, and materials departments.  Typically works independent of other QA team members, but provides full support to other team members in completing team duties.  Individuals working shifts during the normal business week must be able to work in a professional manner with coworkers from all levels of the company.

Job Characteristics

Work Schedule:      

  • This is a shiftwork position.  However, the incumbent will need to be able to work any shift as directed including nights, weekends, or holidays.  Periodic overtime work will be required.

Work Environment:  

  • This is a plant support position.  40% non-conditioned industrial environment, 40% laboratory, 20% Office.

Equipment Used: 

  • Computer, calculator, colorimeter, copier, fax, spectrophotomer, pH/ISE meter, TDS/Conductivity meter, microscope, titrator/titration kit, autoclave, Ultrameter, incubator, water bath, heat block, laboratory balance, torque meter, light meter, noise meter, 2-way radio, Allen-Bradley Panelview controller, Ion Chromatograph, MediaPrep, MediaFill, personal protective equipment.

Physical Requirements: 

  • Ability to move throughout the plant including around machinery, under conveyor, climb stairs and ladders.  Position requires frequent walking, stooping, bending, twisting, and ability to stand for up to 12 hours.  Ability to lift up to 50 lbs to shoulder height.  Full capability to see, taste, and smell product.  Ability to distinguish colors in chemical titration and hazard labels.

Our Growth Culture:

One of the reasons our company continues to thrive after 130+ years is having a company culture that supports and rewards behaviors that lead to growth. Our “Growth Behaviors,” as we call them, are ways of being and working that help to make us successful. Think about how you can bring this to life in your next role at Coca-Cola.


Keep seeking, never settle.  Staying curious about what is outside, and two steps ahead inspires us to challenge the status quo. Having the courage to look and leap is the way we grow. Because asking “what if?” pushes us to the next level as people and as a company.


Make it happen. True empowerment is the result of taking responsibility. This means giving yourself permission to see it, say it and do it, and owning the outcomes. Because we move forward faster when we all take action.

Version 1.0, 2.0, 3.0

Push for progress, not perfection. There are very few overnight successes. Greatness is borne of many little victories (and failures). Share v 1.0, test it, and make it better. Then create the next version. Because the moment we think something is perfect, it will be obsolete.


Include, value and trust each other. We are smart alone but together we are genius. This means being inclusive, giving the benefit of the doubt and being responsible for each other. Because, for our company to thrive for the next 100+ years, smart isn't enough. We need genius.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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