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Manager Procurement Operations

The Coca-Cola Company

  • Location: Taguig City, Philippines - PHL
  • Post Date: 6/13/2019
  • Job Type: FULL TIME
  • Job Level: 01. Regular
  • Post End Date: June 20 - 2019
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Job ID: R-28968

Job Description Summary

Location(s):

Philippines

City/Cities:

Taguig City

Travel Required:

Relocation Provided:

Job Posting End Date:

June 20, 2019

Shift:

Job Description Summary:

Let's digitize Coca-Cola together.
The Coca-Cola Company's IT and Integrated Services organization is in the midst of a transformation journey to help Coca-Cola work smart. We're moving with agility and speed to digitize the Coca-Cola business by putting people at the heart of our services and evolving capabilities through a “refreshed” operating model and strong partnerships. Our people (all with different backgrounds, skills and perspectives) work together to drive more consumer transactions, create an engaging and productive environment that keeps pace with changes in our market, and enable all Coca-Cola employees to drive growth in their respective roles.

Every day will not be the same. We are constantly growing and maturing our skill sets. We are partner-oriented but customer-centric. We are transparent and open yet quick and adaptive. We value inclusion and are open to new ideas.

Position Overview

This role is responsible for supporting The Coca-Cola Company's procurement operations processes in their region, including day-to-day support, training facilitation and development, and process improvement of the Company's systems. This role will work in collaboration with Managed Service Provider (MSP) resources executing operational activities in their region, acting as a liaison between the MSP and regional business users. This role will have oversight of a matrix organization of 20-30 MSP resources.  Additionally, this role will be required to participate in procurement operations capabilities enablement initiatives. Will be liaising with senior leaders in their region on any matters relating to effectiveness of Procure Operations and trouble shoot high priority issues to ensure supply continuity.

Key Responsibilities

  • Oversee day-to-day procurement operations service delivery in local region. Activities include:

    • Monitoring system functionality and resolving any issues to minimize business interruption and ensure supply continuity

    • Responding to escalated inquiries/issues from internal stakeholders and/or vendors

    • Liaison with senior leaders in their region on any matters relating to Procurement Operations and trouble shoot high priority issues to ensure supply continuity

    • Facilitate and escalate to Business Unit leadership of any delay in good receipts

    • Ensure regional processes executed by Managed Service Provider maintain a strong internal control environment

    • Drive and monitor SPP5.1 policy compliance

  • Manage performance of regional MSP resources. Activities include:

    • Providing regional context/information on adapted policies or processes to MSP

    • Responding to queries from MSP

    • Monitoring local MSP performance according to Service Level Agreements (SLAs) and raising any concerns to Senior Manager of Procurement Operations for review

    • Provide oversight of matrix organization of 20-30 MSP resources

  • Act as regional subject matter expert on the procurement operations' policies, processes, and systems. Activities include:

    • Coordinating with MSP on training for business users/stakeholders on procurement operations systems in order to drive compliance with our Company's policies

    • Communicating regional adjustments to internal policies to address local business user needs while maintaining adherence to global standards

    • Assist with Systems fixes, upgrade testing and preparations

  • Act as local procurement operations representative to broader business. Activities include:

    • Soliciting feedback from local business users to channel upward for consideration in efforts to drive improvements to systems user experience

    • Facilitating communication between local MSP resources and broader business owners to resolve any issues in service delivery that may arise

What you need to be successful

  • 5+ years of working experience

  • University/Bachelor's Degree

  • Proven track record in managing supply issues working across suppliers, senior leadership and sourcing managers to mitigate supply continuity

  • Experience in data collection methods. Must be able to analyze key procurement metrics to report results to senior management

  • Knowledge of/experience with operating environments, systems, and processes used in solution design and develop efforts.

  • Experience in managing large matrix organization

  • Multilingual: local language and English

  • In -depth functional experience with SAP Ariba preferred

Our Growth Culture:

One of the reasons our company continues to thrive after 130+ years is having a company culture that supports and rewards behaviors that lead to growth. Our “Growth Behaviors,” as we call them, are ways of being and working that help to make us successful. Think about how you can bring this to life in your next role at Coca-Cola.

Curious

Keep seeking, never settle.  Staying curious about what is outside, and two steps ahead inspires us to challenge the status quo. Having the courage to look and leap is the way we grow. Because asking “what if?” pushes us to the next level as people and as a company.

Empowered

Make it happen. True empowerment is the result of taking responsibility. This means giving yourself permission to see it, say it and do it, and owning the outcomes. Because we move forward faster when we all take action.

Version 1.0, 2.0, 3.0

Push for progress, not perfection. There are very few overnight successes. Greatness is borne of many little victories (and failures). Share v 1.0, test it, and make it better. Then create the next version. Because the moment we think something is perfect, it will be obsolete.

Inclusive

Include, value and trust each other. We are smart alone but together we are genius. This means being inclusive, giving the benefit of the doubt and being responsible for each other. Because, for our company to thrive for the next 100+ years, smart isn't enough. We need genius.

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