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Atlanta Office Campus Facility Manager

The Coca-Cola Company

  • Location: Atlanta, GA - USA
  • Post Date: 6/1/2019
  • Job Type: FULL TIME
  • Post End Date: Not Available
  • TRAVEL REQUIRED: 00% - 25%
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Job ID: R-28874

Job Description Summary


United States of America



Travel Required:

00% - 25%

Relocation Provided:


Job Posting End Date:

Not Available


Job Description Summary:

My Workplace is a department within The Coca-Cola Company. Our mission is to provide a broad range of workplace services to Coca-Cola office locations globally, including day to day site services, such as facility management, office services, maintenance and repair and amenity services. In addition, My Workplace performs more project-oriented work such as full workplace design, construction project management, workplace strategy and planning, workplace technology, branding, digital content management and more. Our role in The Coca-Cola Company is to be global subject matter experts finding economies of scale, delivering a high level of customer service and designing and building the next generation of workplaces for our great brand.

The Atlanta Office Campus (AOC) is the 2.4 million square foot global headquarters for The Coca-Cola Company. The AOC is home to nearly 6,000 employees and contingent workers and operates many types of workplace from R&D labs to executive office suites. The AOC has been constructed over time beginning in the mid-1960s and is currently undergoing a campus renovation that is addressing out-of-date interiors and spaces. Alongside this front-of-house renovation the AOC is now incorporating its first ever foray into smart building technology to enable improved operational characteristics and improved associate experience.

Key Duties / Responsibilities of the AOC Facilities Managerhis role

  • Manage Facilities Operations and Maintenance activities at the 2.45mm sq./ft Atlanta Office Campus omplex
  • Ensure facilities are maintained to the highest company standards and aligned to appropriate standards as compared to external benchmarks
  • Manage contracts and delivery of services of primary facilities services providers and its subcontracted work. employing in excess of over 200 daily contracted employees
  • Develop and implement multi-year outlook for facilities operations including alignment with industry trends, appropriate cost to operate, and projects required to deliver the outlook
  • Lead, manage and develop workplace associates on the AOC team including 2-3 direct reports and in excess ofmore than 400 contingent workers through our outsourced partner(s).
  • Ensure contracted services ie facilities operations and repairs, building life safety systems, construction services, and move management are delivered in accordance with contracted terms and stipulations
  • Manage the AOC $8mm year utility management program ensuing utilities consumption is effectively controlled
  • Ensure compliance with all workplace related governmental laws, rules, and regulations.
  • Lead, manage and develop workplace associatesManage the operations, utilities, and projects budgets of the AOC to ensure appropriate cost to operate and energy efficiency aligned to strategy
  • Overall annual OPEX of ~$16MM plus ~$1MM in project OPEX
  • Annual CAPEX of ~$10-15MM
  • Monitor trends in the industry, including such topics as Smart Buildings, and ensure the AOC is aligned with the appropriate maturity level of the marketplace to reflect TCCC's overall workplace strategy
  • Partner with other My Workplace teams to deliver the associate experience as defined by the overall My Workplace strategy
  • Serve as the AOC Incident Management Crisis Resolution (IMCR) coordinator ensuring any emergencies, events, etc. affecting operations of the AOC are appropriately managed and communicated to all IMCR stakeholders.

Technical Activities:

  • Oversee the operation of building control and operating systems, i.e., building automation, utility management, heating ventilation and air conditioning, and electrical distribution systems
  • Ensure life safety systems are property maintained and safeguard both human and physical assets
  • Ensure all company financial and procurement routines are followed in accordance with company guideline



Organization Impact / Influence

  • Delivery of AOC facilities and property management services including safety of facilities, building operations and maintenancee, office design and space planning, infrastructure construction activities, and code compliance.
  • Opportunities to interact with and influence Aall AOC associates up to mid-level executive management.
  • Mid to executive management of AOC service providers and suppliers. These include Property Management Firms, national janitorial contractors, Architectural and Engineering firms, Project Management firms, commodity suppliers, and management of public utilities.

Secondary (see above but on a higher escalated level):

  • KO executive and senior management
  • Senior management up to CEOs of Fortune 1000 service provider and supplier firms, included but not limited to Property Management, Public Utilities, Floor Covering, and General Contractors, etcetc.….

Supervisory Responsibilities

The following is the list of direct reports where I am directly responsible for all aspects of their employment and daily job performance, including leadership, work assignments, performance reviews.

  • FF&E Assets & Process Manager
  • Facility Coordinator

Related Job Requirements / Qualifications

Core Competencies


Related Job Requirements / Qualifications

  • Excellent vendor management skills including vendor governance practices and contract oversight for key, strategic vendors.
  • Excellent financial acumen including day to day oversight of financial transactions as a cost center manager and longer-term forecasting for business planning over multiple years.
  • Must also be able to monitor and understand project related spend, the difference between CAPEX and OPEX, and other key financial terms and practices to partner with the finance supporting functions.
  • Sets an environment of continuous improvement to ensure maximum results
  • Takes initiative and acts swiftly to seize opportunities to deliver value to the business
  • Focuses the team's work on future customer/consumer needs and solutions
  • Challenges self and others to deliver results with fewer resources
  • Utilizes strengths and capabilities of self and others to maximize the team's output
  • Acts as a thought leader and a consolidator of best in practices ideas to ensure that the AOC is appropriately applying best in class ideas to support the overall My Workplace strategy as well as the evolving needs of the campus, the overall business of the Company and its workforce. This includes both internal and external idea gathering to be successful.

Functional Competencies

  • Facilities Management core concepts and delivery models
  • Commercial office building operations and maintenance programs
  • Management of multi-functional teams
  • Finance, budgeting, and preparation of both annual and long termlong-term business plans
  • Communication and presentation skills
  • Long-term vision to understand where the AOC is going to be in 1 year, 5 years, etc. and why that provides value to TCCC and its associates.

Technical Skills - Top Technical Skills Required for the Role

  • Working knowledge of building codes, legal concepts, contract preparation
  • Experience with Smart Building platforms, IoT and other leading-edge Corporate Real Estate technologies
  • Ability to read and interpret construction documents and design drawings
  • Detailed kKnowledge of building Heating, Ventilation, and Air ConditioningMEP systems along with building life safety systems
  • Interaction between building systems and furniture systems
  • Detailed knowledge of commercial office construction, engineering, and interior design concepts
  • Knowledge of Smart Building platforms and other leading-edge technologies

Required Experience:

  • 510 to 15 years of experience in facilities management, commercial property management, and/or corporate real estate management.

Educational Requirements:

  • Bachelor of Science degree in areas of Business Administration, Engineering (mechanical/electrical/industrial), Facilities Management, and/or Corporate Real Estate.


The following are problems/issues the position must solve on an ongoing basis.  Based on the specific issue,s resolution processes may be well defined and/or new approaches implemented:

  • EFinding ways to ensuringe the FM team is utilizing proactive measures to prevent issues rather than just responding to issues as they arise
  • Resolution of building operational issues to help ensure employee productivity and safety.
  • Energy management operating parameters
  • Restoration of employee work space in event of mechanical failures/water leaks
  • Quick and proactive resolution of safety hazards and unsafe work conditions
  • Addressing special requests both internal and external
  • OSHA compliance and resolution of non-compliant practices
  • Effective management of work that would lead to disruption to the AOC workforce
  • Development and implementation of management control systems that ensure effective and efficient.
  • Delivery on services to the AOC client base of approximately 65000 associates.
  • Address specific employee complaints and/special request.
  • Contractor performance, hiring practices, and PIAP compliance.
  • Effective support of last minute special request while continuing delivery of baseline services.

Judgement And Decision Making:

  • The position is directly accountable both the development and execution of the annual $40M Facilities Operations Annual Business Plan. T
  • he position is directly accountable for monthly monitoring of financial activities and all short runs or over runs to approved budgets.
  • The position is also responsible for the development and implementation of the annual Facilities capital budgets which on range from $102M to $615M annually. The position is responsible that these projects are completed on schedule, within schedule, and with minimum disruption to the AOC workforce.
  • This position must be able to effectively prioritize resource deployment and work priority. In order to be successful in this role, decisions must regularly be made about where to put limited resources and which body of work is more important given the operational landscape at the time. This is often a shifting matrix of decisions that must be re-evaluated on a regular basis.

Direct decisions:

  • Deployment of contractor resources
  • Deployment KO resources in delivery of baseline services
  • Decisions that impact emergency response effectiveness, i.e., water leaks, mechanical/electrical failures, workplace hazards
  • Decisions that directly impact delivery of baseline services and prioritizing the workloads of the Facilities Operations staff
  • Operating parameters for the AOC such as temperature setpoints, associate level of control of systems, etc.

Required Experience:

  • 5 to 15 years of experience in facilities management, commercial property management, and/or corporate real estate management.

Educational Requirements:

  • Bachelor of Science degree in areas of Business Administration, Engineering (mechanical/electrical/industrial), Facilities Management, and/or Corporate Real Estate.

Working Conditions:

  • Low to medium risk working within and around hazardous materials

Our Growth Culture:

One of the reasons our company continues to thrive after 130+ years is having a company culture that supports and rewards behaviors that lead to growth. Our “Growth Behaviors,” as we call them, are ways of being and working that help to make us successful. Think about how you can bring this to life in your next role at Coca-Cola.


Keep seeking, never settle.  Staying curious about what is outside, and two steps ahead inspires us to challenge the status quo. Having the courage to look and leap is the way we grow. Because asking “what if?” pushes us to the next level as people and as a company.


Make it happen. True empowerment is the result of taking responsibility. This means giving yourself permission to see it, say it and do it, and owning the outcomes. Because we move forward faster when we all take action.

Version 1.0, 2.0, 3.0

Push for progress, not perfection. There are very few overnight successes. Greatness is borne of many little victories (and failures). Share v 1.0, test it, and make it better. Then create the next version. Because the moment we think something is perfect, it will be obsolete.


Include, value and trust each other. We are smart alone but together we are genius. This means being inclusive, giving the benefit of the doubt and being responsible for each other. Because, for our company to thrive for the next 100+ years, smart isn't enough. We need genius.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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