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Customer Solutions Co-Op
This position is replacing an existing role.
Responsibilities:
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Facilitate the building of strategic partnerships with top customers by identifying shared supply chain efficiencies and aligning with customer initiatives.
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Engage customers in operational process improvement initiatives to deliver mutual efficiencies and increase volume/revenue.
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Support continuous improvements and process innovation pertaining to direct shipment, load optimization, and order management to reduce cost to serve.
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Collaborate and plan jointly with sales and customers to optimize sales while maintaining customers' targeted key performance indicators (OTIF, In Stock, Fill Rate, and desired inventory level).
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Identify and address systemic service issues through collaboration with the North America Operating Unit and customers.
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Communicate internally about customer initiatives and requirements, along with their anticipated impact.
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Facilitate the implementation of electronic order-to-cash capabilities and support business processes (e.g., CAO, EDI invoicing, payments) to streamline transactions.
Qualifications & Requirements:
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Term: 12 months
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Pursuing a Bachelor’s or Master’s degree in Supply Chain or a related area of study.
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0-3+ years of experience in a fast-moving consumer goods company, with the ability to leverage technical knowledge to provide a competitive advantage.
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Ability to triage problems, prioritize accordingly, and propose resolutions.
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Capability to work independently, raise issues, and take corrective action.
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Detail-oriented, analytical, and creative thinker with a passion for quality processes.
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Strong interpersonal communication skills.
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Aptitude for refining solutions and managing internal and external partners’ expectations against technical and business success criteria with limited available resources.
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Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint).
This is a paid co-op position in our Toronto, Canada office.
Skills:
Process Improvements; Communication; Influencing; Interpersonal Communication; Solution-Oriented
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
The Coca-Cola Company is an Equal Employment Opportunity/Affirmative Action employer. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here. You can also view our employment policies or if you have a question on fraudulent recruitment activity.
