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Retail Ambassador & Polar Bear Performer
Join our dynamic team as a Guest Experience Retail Ambassador & Polar Bear Performer at the World of Coca-Cola in Las Vegas. In this unique, hybrid role, you will be the face and spirit of Coca-Cola, acting as both a Brand Ambassador and occasionally stepping into the role of the iconic Coca-Cola Polar Bear mascot. With shifts varying between 9:00 am and midnight, you will work up to 28 hours per week, engaging with guests and creating memorable experiences through retail interactions and live performances.
Primary Responsibilities:
Provide exceptional guest service to enhance the experience of over one million guests annually.
Represent the Coca-Cola brand positively, interacting with guests both in costume and as a retail ambassador.
Engage guests with detailed knowledge about Coca-Cola products, the company's history, and retail merchandise.
Conduct live performances and participate in character meet-and-greets, presentations, and events as the Coca-Cola Polar Bear.
Assist guests with navigating retail selections, and providing accurate information regarding Coca-Cola products.
Manage sales transactions efficiently, including operating cash registers and maintaining accurate financial records.
Ensure a clean and safe environment by proactively recognizing and reporting safety issues.
Support marketing and event teams during after-hours events and special occasions.
Qualifications & Requirements:
High School Diploma or equivalent.
One year of experience in customer service, retail, or the themed attraction industry.
Previous experience as a live performer, mascot, or in cheer/dance is advantageous.
Strong verbal communication and presentation skills.
Ability to adapt quickly, solve problems, and deliver results in a fast-paced environment.
Physical ability to perform in a 75-pound mascot costume, stand or walk for prolonged periods, and lift to 75 pounds.
Ability to work indoors and outdoors in diverse environmental conditions, including extreme temperatures.
Proficient in handling cash and providing excellent customer service.
What We Offer:
Hourly pay rate starting at $14.25 and up to $15.90.
Total Rewards package, including comprehensive benefits, learning and development opportunities, and employee discounts on Coca-Cola merchandise.
A vibrant and inclusive work culture that supports personal and professional growth.
Coca-Cola's Commitment:
We are committed to creating an inclusive culture where everyone can thrive. Coca-Cola is an Equal Opportunity Employer and does not discriminate based on race, gender, identity, age, disability, or any other protected class.
Join us and be part of a legendary brand that refreshes the world and makes a difference every day. Apply now to become a Guest Experience Retail Ambassador & Polar Bear Performer, where fun, teamwork, and creativity combine to create unforgettable experiences.
Pay Range:
$31,192 – $35,174
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
