Digital Change Leadership & Communications

At The Coca-Cola Company, we are driven by a growth mindset and a commitment to continuously evolve how we operate, innovate, and connect across our global system. As digital transformation reshapes how we work and engage, we are placing digital capabilities, data, and new ways of working at the center of our enterprise strategy. 

We are seeking a Manager, Digital Change Leadership and Communications to support the successful delivery of transformation initiatives by driving change adoption and delivering clear, compelling communications. Reporting to the Senior Director, Digital Change Leadership and Communications, this role plays a critical part in translating strategy into action by helping employees understand, adopt, and embrace new tools, processes, and ways of working. 

This role is ideal for a candidate who thrives at the intersection of people, technology, and storytelling. You bring strong organizational change management capabilities, a passion for communication excellence, and the ability to collaborate across teams to ensure transformation efforts are engaging, effective, and aligned to business priorities. 

What You’ll Do for Us 

Digital Change Execution 

• Support digital change strategies that drive adoption of new systems, tools, and processes across Digital, and KO. 

• Apply established change management frameworks, tools, and methodologies to deliver consistent and effective change support 

2. Strategic Communications & Content Development 

• Develop and deliver communication plans that translate complex transformation initiatives into clear, engaging, and audience relevant messaging 

• Create communication assets such as presentations, toolkits, leader messaging, and employee content that drive awareness and engagement 

3. Stakeholder Collaboration & Alignment 

• Partner with cross functional teams including digital, technology, and business stakeholders to align messaging and support change outcomes 

• Support leaders and managers by equipping them with tools and guidance to communicate and lead through change effectively 

4. Change Insights & Impact Assessment 

• Help assess change impacts, stakeholder needs, and communication requirements for key transformation initiatives 

• Track and report on change readiness, communication effectiveness, and adoption metrics, using insights to refine approaches 

5. Communication Governance & Culture Enablement 

• Contribute to the governance and execution of enterprise communication channels, ensuring alignment with broader priorities and standards 

• Promote a culture of transparency, inclusion, and continuous learning by ensuring employees feel informed and supported throughout change efforts 

Requirements & Qualifications 

• Bachelor’s degree in Communications, Organizational Development, Business Administration, Human Resources, or a related field 

• 6+ years of experience in change management, internal communications, transformation programs, or related roles 

• Experience supporting digital transformation or technology enabled change initiatives in a complex organization 

• Strong written and verbal communication skills, with the ability to translate complex topics into clear and engaging content 

• Familiarity with change management principles, frameworks, and tools 

• Ability to manage multiple priorities and deliver high-quality work in a fast‑paced, matrixed environment 

• Strong stakeholder collaboration skills, with the ability to build relationships across functions and levels 

• Data literacy, with the ability to interpret metrics and insights to improve communication and change outcomes 

• Digital fluency, including experience with collaboration tools, communication platforms, and analytics dashboards 

• Foundational understanding of artificial intelligence and emerging technologies and their impact on workplace communication and change 

Core Capabilities 

1. Change Management Execution 

• Ability to support and deliver change strategies that drive adoption of new tools, processes, and ways of working 

• Practical application of change frameworks (e.g., stakeholder mapping, impact assessments, adoption planning) 

• Strong attention to detail in executing change plans across multiple initiatives 

2. Communication Planning & Content Development 

• Skilled in translating complex transformation initiatives into clear, concise, and engaging communications 

• Experience developing communication plans, campaigns, and multichannel messaging 

• Ability to create high-quality content (presentations, toolkits, leader messaging, employee communications) 

3. Stakeholder Collaboration & Influence 

• Strong partnership skills to work effectively with cross functional teams (digital, technology, HR, and business stakeholders) 

• Ability to build relationships, align messaging, and support shared outcomes 

• Confidence in supporting leaders with communication tools and guidance 

4. Data & Insights Application 

• Ability to assess change impacts and identify stakeholder needs 

• Experience tracking and analyzing metrics related to change readiness, communication effectiveness, and adoption 

• Uses data and feedback to continuously improve communication and change approaches 

5. Organizational Awareness & Adaptability 

• Strong understanding of how organizations operate and how change affects different audiences 

• Ability to anticipate risks, resistance, and communication needs across stakeholder groups 

• Demonstrates flexibility and resilience in fast paced, evolving environments 

6. Communication Governance & Channel Management 

• Understanding of enterprise communication channels and governance standards 

• Ability to ensure consistency, alignment, and quality across messaging and platforms 

• Supports execution of communication processes and standards 

7. Culture & Engagement Mindset 

• Promotes transparency, inclusion, and continuous learning through communication and change efforts 

• Focused on creating positive employee experiences during transformation 

• Helps ensure employees feel informed, supported, and engaged 

8. Digital & Technology Fluency 

• Comfortable working with digital tools, collaboration platforms, and communication technologies 

• Familiarity with digital transformation concepts and how technology impacts employees 

• Basic understanding of data tools and emerging technologies (including AI) in a workplace context 

• Provide opportunities to work on high‑impact transformation initiatives that shape how Coca‑Cola operates in a digital world 

• Offer exposure to cross‑functional and global teams, helping you build strong networks and broaden your experience 

• Support your growth through hands‑on experience, learning resources, and opportunities to develop change and communication expertise 

• Enable a flexible and inclusive work environment where you can bring your ideas, creativity, and perspective to drive meaningful impact