Sr Manager, QSE Competencies & Enablement

Function: Corporate Quality, Safety & Environment (QSE) 

Geography: Atlanta (AOC) or Singapore OU Office 

Reports To: VP, Global QSE Governance and Competencies 
Role Level: Senior Manager 

Role Purpose 

The Senior Manager, Global QSE Competencies & Enablement drives execution of enterprise QSE communications, engagement, and capability enablement to accelerate adoption, consistency, and measurable performance across the system. This role translates QSE strategy, governance priorities, and capability programs into clear communication, engagement rhythms, and structured enablement to ensure employees, bottlers, and partners understand, adopt, and consistently apply QSE requirements and tools.  

Scope & Impact 

• Leads execution of QSE communications and engagement to drive adoption of priorities, tools, and programs 

• Direct impact on speed of adoption, clarity of expectations, and consistency of execution across OUs and bottlers 

• Enables the “strategy to adoption to performance” loop through structured communication, engagement, and measurement 

• Codifies key processes and systems to ensure consistent application and build scalable, value‑creating institutional knowledge 

• Supports digital and capability initiatives (for example learning platforms and QMS tools) by driving awareness and behavior change  

Key Responsibilities 

1. QSE Communications & Engagement 

• Leads end-to-end execution of QSE communications, driving engagement, adoption, and program activation  

• Translates complex priorities into clear, simple, and actionable messaging for global audiences  

• Ensures alignment across TI&SC, governance, and competency communications  

• Develop and deploy integrated communication plans aligned to roadmap priorities 

• Accountable for global QSE communications, delivering consistent, credible messaging that strengthens engagement, drives alignment, and elevates QSE impact 
   

2. Competency, Governance Execution and Systemic processes 

• Lead execution of critical capabilities programs, create processes, systems and codify business impactful institutional knowledge  

• QSE competency model and capability building 

• Governance programs and key requirements 

• QSE priorities and transformation initiatives 

• Enable clear linkage from governance expectations → capability → execution 
   

3. Change Enablement 

• Drive structured change enablement for key QSE programs 

• Apply change frameworks to accelerate adoption, behavior change, and sustained usage 

• Partner with program leads to embed communication and enablement plans from design through deployment 

4. Stakeholder Engagement Rhythms 

• Establish and manage global engagement rhythms (for example updates, forums, cascades, feedback loops) 

• Ensure consistent and predictable communication touchpoints across stakeholders 

• Strengthen connectivity across corporate, OUs, and bottlers 

6. Roadmap Effectiveness & Continuous Improvement 

• Own the QSE roadmap effectiveness scorecard 

• Define and track performance metrics (QMS aligned) to measure: Adoption, Engagement, Impact 

• Translate insights into continuous improvement actions and capability adjustments 

• Define, track and improve communication success measures (engagement, reach, clarity, adoption) 

• Leverage analytics tools to track and understand audience engagement 

• Benchmark outcome-based communications metrics across the enterprise for continuous improvement 

• Use insights and feedback to continuously improve messaging effectiveness and channel mix 

7. Special Projects 

• Lead or support priority QSE special projects as assigned 

• Provide flexible capacity across competency, governance, and enablement priorities 

Success Measures 

• Clarity & Reach: QSE priorities are clearly understood across the system 

• Adoption: Increased and sustained adoption of QSE programs, tools, and requirements 

• Engagement: Strong participation in global communication and engagement rhythms 

• Performance Visibility: Clear, reliable scorecard linking capability and communication to quality performance 

• Continuous Improvement: Measurable improvements driven by insights from QMS, communications and capabilities feedback loops 

Critical Capabilities: 

• Communicates with clarity by translating complex topics into simple, actionable direction  

• Drives execution with strong follow-through and focus on outcomes and adoption  

• Leads projects and systematizes work by codifying processes, tools, and best practices for consistent, scalable delivery  

• Works effectively across a global, networked model to align stakeholders and deliver results  

• Influences without authority through strong relationships and credible engagement  

• Applies structured thinking with flexibility to enable adoption at scale  

• Uses data, feedback, and continuous improvement to refine solutions and impact  

• Delivers with agility and a bias to action, adapting quickly to evolving business needs 

Qualifications & Experience 

• Education and experience: Bachelor’s degree required; 7–10+ years in QSE, operations, or transformation roles within corporate or Operating Unit environments  

• Proven delivery track record: Demonstrated success in communications, change enablement, and program execution with measurable adoption outcomes  

• Global stakeholder leadership: Experience working across corporate, Operating Units, and bottler or partner networks, influencing diverse stakeholders  

• Strategy to execution: Strong ability to translate strategy into practical, scalable solutions and tools  

• Capability and governance exposure: Experience supporting capability building, learning programs, or governance initiatives preferred  

• Project and facilitation strength: Solid project management skills with the ability to lead initiatives, align large groups, and drive decisions  

• Leadership and impact: Demonstrated ability to motivate others, deliver results quickly, and scale solutions in complex environments 

Digital & Technical Requirements 

• Experience leveraging digital platforms for communication, learning, and engagement 

• Strong capability in data tracking, dashboards, and performance reporting (QMS aligned) 

• Proficient in developing digital content and scalable communication assets 

• Ability to use data to track adoption, measure effectiveness, and inform improvements 

• Familiarity with enterprise tools supporting QSE, governance, and capability development preferred 

Success Measures 

• Adoption: Measurable increase in adoption of QSE programs, tools, and requirements 

• Clarity: Consistent understanding of QSE priorities across the system 

• Engagement: Strong and sustained participation in communication and engagement rhythms 

• Performance Link: Clear connection between communication, capability, and QMS outcomes 

• Continuous Improvement: Documented improvements driven from scorecard insights and feedback loops 

• Execution Excellence: Timely, high-quality delivery of communications and enablement plans 

Key Interfaces 

• Internal Corporate QSE Partners 

• Global QSE Leadership Team, Global QSE QFS and Sustainability and Safety team, GAO teams 

• VP, Global QSE Governance & Competencies, Senior Director, Enterprise Risk & Integration, Director QSE Governance, SM QSE Competencies & Enablement, SM QSE Governance 
   

• Cross-Functional Partners 

• Operating Unit (OU) QSE leaders and bottler technical teams 

• Digital, Data, and Platform teams (Thrive, KORE, analytics platforms) 

• TI&SC Comms team, TI&SC Capabilities Network 

• People and Culture (HR) / Learning & Development 

• Communications and Change Management partners 
   

• Enterprise Functions 

• Internal Audit, Legal, and Regulatory teams (for standards alignment) 

• M&A and Integration teams (due diligence and onboarding) 
   

• External / System Stakeholders 

• Bottlers and strategic partners 

• External learning and content providers (as applicable)