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Manager, Community Operations
The Manager, Community Operations drives execution and alignment across community engagement and social impact initiatives, ensuring seamless delivery across partners, bottlers, and teams. This role leads planning, coordination, and tracking of programs and events while managing tools, calendars, and processes to deliver consistent, high-impact community activations.
Function Related Activities/Key Responsibilities:
- Manages Community and Social Impact system alignment routines with top bottlers by leading structured routines including coordinating agendas, gathering inputs, and documenting outcomes to ensure community investments and engagements are connected to business priorities, visible, and delivering shared value.
- Leads planning and activation of community engagements by partnering with nonprofits, local bottlers, customer teams and PACS cross functional teams to ensure every event, sponsorship, and activity reflects a consistent system narrative, showcases the portfolio, delivers the right message, and strengthens brand and commercial relevance.
- Plans and operationalizes Community Marketing Moments in partnership with nonprofit organizations by managing invitations, consolidating inputs for EPICS, and delivering “know before you go” guidance to ensure local activation teams are set up for successful execution
- Owns and optimizes the Community and Social Impact engagement calendar to prioritize high-value opportunities, coordinate system participation, and capture execution outcomes and key learnings to inform future growth and impact
- Manages the Community and Social Impact centralized hub of information, tools, and best practices to drive operational excellence, increase visibility, and scale impact across the organization
- Supports the execution of Cause Marketing programs across customers by aligning internal stakeholders, managing partner communications, approvals, execution toolkits, and performance tracking to ensure seamless activation and measurable business and brand outcomes
Education Requirements:
Bachelor’s degree in relevant field required.
Related Work Experience:
At least five years of relevant experience managing complex, cross-functional projects and stakeholder networks, with demonstrated ability to drive execution, leverage digital tools, and deliver results aligned to business priorities.
Key Functional
- Project & Program Management
Ability to manage multiple initiatives from planning through execution, ensuring timelines, coordination, and consistent delivery across stakeholders and markets. - Cross-Functional Collaboration & Stakeholder Management
Proven ability to work across teams, partners, and external stakeholders to align priorities, drive decisions, and execute seamlessly. - Business Acumen & Strategic Thinking
Strong understanding of how initiatives connect to broader business goals, with the ability to prioritize efforts that drive impact, efficiency, and value. - Digital & Data Tools Proficiency
Experience leveraging digital platforms, tools, and systems (e.g., tracking tools, shared hubs, reporting dashboards) to manage workflows, improve visibility, and support performance tracking. - Operational Excellence & Process Management
Ability to build, optimize, and manage processes, calendars, and systems to increase efficiency, consistency, and scalability. - Communication & Execution Enablement
Strong written and verbal communication skills to manage partner communications, develop clear guidance, and support successful execution across teams.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company’s sponsorship to continue to work legally in the United States.
Communication, Measurement Analysis, Nonprofit Management, Project Management, Stakeholder Collaboration, Storytelling
Pay Range:
United States of America: 109,100 USD – 127,000 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
00% – 25%
Relocation Provided:
No
Job Posting End Date:
June 10, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
Pay Range:
United States of America: 0 USD – 0 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
The Coca-Cola Company is an Equal Employment Opportunity/Affirmative Action employer. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here. You can also view our employment policies or if you have a question on fraudulent recruitment activity.
