Senior Manager, Agency Operations

As a business, The Coca-Cola Company is constantly evolving – we develop new products, acquire great brands and pioneer new ways of doing things. We sell four of the world's top five non-alcoholic sparkling drinks and 3,600+ products in over 200 countries, including water, juices, energy drinks, and even tea and coffee. Working here is more than working for the global beverage leader; it’s an opportunity to be a part of something that can positively impact the world. We’re accelerating with marketing transformation and we are putting people at the heart of our business and everything we do; innovating to give people the drinks and package sizes they want, building our digital, eCommerce capabilities, working towards our vision of a World Without Waste, and more.    

What You’ll Do for Us:    

Support Agency Operations management and engagement processes  

Support consistent and continuous tracking of performance of agencies we are partnering with (WPP, Strategic and Boutique roaster) organizing project based robust assessment with KO & Agency project team and project output receivers go ensure ongoing feedback loop and improvement recommendation.  

Support tracking, validating and reconciliation of type and volume of work with WPP, and other agencies of record (Strategic, Boutique Roaster) and in coordination and collaboration with KO Studio X lead, Caps and Ops Operations Director and Procurement Lead.  

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• Support marketing procurement & MAP Tool (PS, FTP, PE and more)  

• Support stewarding of enhanced efficiency measures (e.g. via agency fee structures & other measures)  

• Partner with platform services to develop a platform with real time information/credentials/ROI of our global agency roaster (supported by tech) with our own proprietary assessments of their skills and individual talents) and then we will be managing it dynamically  

• Be involved in projects beyond strict scope of the role to deliver the broader agenda of the Marketing transformation and Marketing Operations & Capabilities team.  

• Build relationships with the other Marketing teams across our Network including central and local level and build connections and ways of working with OU Category, Integrated Marketing Experiences, FLA and Commercial teams.   

• Be the role model in implementing the new ways of working withing and beyond the OU.  

• Act as a change agent of marketing transformation, able to transform Marketing by bridging the future and the present, flexibility and discipline, processes and iteration, global and regional, central and local.  

Qualifications & Requirements:     

Minimum bachelor’s degree required  

• 11 years of experience in Marketing, Innovation, Agency management, Project Management  

• Ability to work in agile cross-functional teams and effectively collaborate with key stakeholders  

• Experience working with local markets and the bottler is considered an asset  

• Experience in pitch management and procurement  

• Business / commercial / financial /digital acumen  

• Expertise in TCCC business models and financials is considered an asset  

• Fluency in modern collaboration tools (Teams backlog, Mural, Miro)  

• Great written, verbal and interpersonal communication skills in English   

• Ability to work under pressure and meet tight deadlines