Customer Solutions Co-Op

:

This position is replacing an existing role.

Responsibilities:

• Facilitate the building of strategic partnerships with top customers by identifying shared supply chain efficiencies and aligning with customer initiatives.

• Engage customers in operational process improvement initiatives to deliver mutual efficiencies and increase volume/revenue.

• Support continuous improvements and process innovation pertaining to direct shipment, load optimization, and order management to reduce cost to serve.

• Collaborate and plan jointly with sales and customers to optimize sales while maintaining customers' targeted key performance indicators (OTIF, In Stock, Fill Rate, and desired inventory level).

• Identify and address systemic service issues through collaboration with the North America Operating Unit and customers.

• Communicate internally about customer initiatives and requirements, along with their anticipated impact.

• Facilitate the implementation of electronic order-to-cash capabilities and support business processes (e.g., CAO, EDI invoicing, payments) to streamline transactions.

Qualifications & Requirements:

• Term: 12 months

• Pursuing a Bachelor’s or Master’s degree in Supply Chain or a related area of study.

• 0-3+ years of experience in a fast-moving consumer goods company, with the ability to leverage technical knowledge to provide a competitive advantage.

• Ability to triage problems, prioritize accordingly, and propose resolutions.

• Capability to work independently, raise issues, and take corrective action.

• Detail-oriented, analytical, and creative thinker with a passion for quality processes.

• Strong interpersonal communication skills.

• Aptitude for refining solutions and managing internal and external partners’ expectations against technical and business success criteria with limited available resources.

• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint).

This is a paid co-op position in our Toronto, Canada office.

Relocation Provided:

No

Communication, Influencing, Interpersonal Communication, Process Improvements, Solution-Oriented

Job Posting End Date:

March 19, 2026

Career Group/Band:

NG

Function:

Interim & Interns

Travel Required:

00% – 25%