Senior Manager, Learning Delivery – APAC

Please note: This is not a Remote role and will require the individual to be based in Singapore and follow a hybrid work schedule. This is an Individual Contributor role.

We seek a Senior Manager, Learning Delivery APAC, who would own the overall accountability over design, communication and deployment of end-to-end integrated learning and development plan in Asia Pacific in close partnership with Business Unit learning and talent consultants. This is a high-impact role where your decisions will shape learning experiences across the organization. If you thrive on solving complex challenges, collaborating with diverse teams, and delivering learning programs that drive business results, we’d love to hear from you.

Key Responsibilities/ Duties:

• Provides thought leadership, consultation, subject matter expertise to BU Talent consultants in designing and executing effective fit-for-purpose annual learning and development plans for each respective BU in the region.

• Leads change management effort to embed the new strategic direction, key development initiatives and learning culture changes close partnership with BU talent consultants.

• Ensures effective communication of annual learning and development plans to ensure strong level of awareness across associate population and to support open enrollment policy in a respective geography.

• Develops implementation/deployment strategy.

• Partners with key stakeholders and BU Talent consultants in the respective region to conduct capability gaps and development needs analysis and provide effective learning and development solutions to address short- and longer-term gaps.

• Provides insights from deployment of annual learning and development plans to BU Talent consultants to increase effectiveness and impact of BU approach to individual career & development planning.

• Consistently role models global learning and development principles, frameworks and tools to create a strong cultural change in the way we teach and learn at The Coca-Cola Company.

Key Focus Areas:

Overall project management, content delivery, deployment of existing Coca-Cola leadership programs and personal development curriculum in a specific geography.

• Ensures strong facilitation of existing leadership institute curriculum and personal development programs in close partnership with global learning and development faculty.

• Coaches and guides global learning and development faculty members to ensure on-going capability uplift and high-quality facilitation techniques.

• In collaboration with the Global Talent & Development Center of Expertise develops supporting training collateral – Leader Guide, Program Guide, Toolkit etc. as necessary.

• Simultaneously manages multiple projects of varying scope and complexity to ensure project timelines and budgets (when applicable) are met.

• Maintains in-depth and up-to-date knowledge of the workplace learning and development area.  Is familiar with a variety of concepts, practices, and procedures in the learning and development area. 

• Has a genuine passion for capability building, learning and development, people, team and positive impact to the business.

• Tracks efficiency and impact of the existing curriculum to help further evolve programmatic elements to ensure their relevance to short- and longer-term development needs in a specific region in close partnership with Global Leadership Capability team.

• Manages regional scorecard that provides indicators of effectiveness of the existing curriculum and deployment strategy for learning and development solutions.

• Accountable for relationship management for global learning and development vendors, tracking their efficiency and effectiveness.

• Responsible for creating an environment of learning and sharing best practices   

• Ensures effective communication with other regions and Global Learning and Development team to support analysis and further enhancements in the area of learning and development.

Qualifications & Requirements:

• Bachelor’s degree (or equivalent) is required.

• Minimum of 7–9 years of relevant, progressive experience in Learning & Development, Talent Development, or a related field.

• Excellent written and verbal communication skills, with the ability to confidently engage with stakeholders at all levels.

• Strong facilitation and presentation skills, able to create an engaging learning experience in both face-to-face and virtual settings.

• Proven analytical skills to interpret data, draw insights, and make evidence-based recommendations.

• High attention to detail without losing sight of the bigger picture.

• Strong creative thinking to design innovative solutions that meet business needs.

• Demonstrated project management expertise, particularly in managing high-volume, complex initiatives.

• Ability to work autonomously, make sound recommendations, and take ownership of decisions that impact budgets, resources, and timelines.

• Skilled in building relationships and influencing stakeholders to gain buy-in for ideas and solutions.

• Agility in managing shifting priorities while keeping aligned with the broader L&D strategy.

• Resourcefulness in using time and budget effectively to deliver high-quality, cost-efficient solutions.

• Strong problem-solving ability, including assessing situations, conducting root cause analysis, and resolving issues quickly.

Global & Cultural Competence

• Experience working in a global organization, with cultural sensitivity and the ability to communicate effectively with individuals whose first language may not be English.

• Comfort operating across diverse cultural and organizational environments.

Technical & Functional Expertise

• Experience designing, developing, and implementing large-scale global learning programs, including needs analysis, vendor selection, program design, development, implementation, and evaluation.

• Knowledge of multiple learning delivery methods (e.g., in-person, e-learning, virtual) and familiarity with adult learning principles and the 70-20-10 learning model.

• Ability to partner effectively with internal and external faculty, stakeholders, and vendors.

• Strong vendor management and contract negotiation skills.

• Proven budget management experience, including creating, managing, and monitoring budgets.

What can help you to be successful in the role?

Growth Behavior:

• Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

• Smart Risk: Makes bold decisions/recommendations.

• Externally Focused: Understands the upstream and downstream implications of his/her work.

• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior

• Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.

• Collaborate with the System, Customers and Key Stakeholders

• Develops Self and Others: Develop self and support others' development to achieve their full potential.

• Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You 

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

• International Experience: Become part of international projects and work along multicultural teams, through our global network.

Skills:

Leadership; Influencing; Learning Materials Development; Needs Analysis; Facilitation; Learning Delivery; Analytical Thinking; Training Needs Assessment; Collaborating; Communication; Learning and Development (L&D); Project Management; Learning Strategies; Problem Solving; Career Development Planning; Change Management; Business; Collaboration; Facilitation Techniques