Senior Director II, Customer Management Lead, Africa

Coca-Cola is in pursuit of a seasoned and strategic leader for the position of Group Director National Sales. In this high-profile role, you will be the driving force behind the direction, cohesion, and success of a national account team focused on transforming how Coca-Cola collaborates with and serves our treasured customers. Your mission will extend beyond meeting targets; it will involve crafting an overarching vision for sales excellence that resonates throughout the organization. We are searching for an individual who is not merely a leader but a pioneer in the sales domain, someone who is prepared to challenge norms, leverage innovative strategies, and inspire a team to unprecedented heights. Bring your ambition, expertise, and an unwavering commitment to success to a company that is known for sparking joy across the globe.

What You'll Do for Us

• Develop and mentor a team of Sales professionals, driving excellence in customer relations and achievement of sales targets.
• Employ strategic foresight to retain and grow current customer relationships through the creation and execution of long-term sales plans.
• Deliver exceptional customer service and resolve issues swiftly to maintain and enhance client satisfaction.
• Engage clients actively, discern their business requirements, and prepare tailored proposals and quotations.
• Analyze customer needs, recommending products, services, and solutions that align with their objectives and Coca-Cola's offerings.
• Spearhead business development initiatives, including the creation of strategic alliances and network partnerships that diversify our customer base and deepen market penetration.
• Lead pricing strategy development by conducting thorough research on network costs, competitor analysis, and market dynamics.
• Direct the collection and interpretation of market research data to anticipate and capitalize on consumer trends.

Qualifications & Requirements:

• A Bachelor’s Degree in Business or related field.
• 7+ years of direct experience in national sales leadership, with a management role within the FMCG sector.
• Proven ability to develop and implement strategic sales plans that have delivered measurable success in market share growth and revenue generation.
• Demonstrated expertise in key account management, with a history of building and maintaining long-term client partnerships at the national level.
• A strong command of business development, including establishing and fostering alliance/channel/network partnerships to amplify market reach.
• Proficient in market research and data analysis, with the capability to forecast trends and align sales strategies accordingly.
• In-depth understanding of pricing strategies, competitor analysis, and network cost optimization, with experience in adjusting these elements to improve profitability.
• A record of leading and developing high-performing sales teams, including mentoring Senior National Sales Executives and National Account Directors.
• Excellent negotiation, communication, and presentation skills to effectively engage with senior stakeholders, both internally and externally.

What We Can Do For You

• Work with Iconic & Innovative Brands: Engage with over 250 products including globally recognized brands such as Coca-Cola, Simply, Fairlife, and Topo Chico.
• Connect with Expansive & Diverse Customers: Interact with a vast customer base ranging from retail & grocery outlets to entertainment venues, ensuring each day is filled with new challenges and opportunities.
• Career Growth & Development: Engage in opportunities that will shape your career trajectory, complemented by robust training and professional development programs.