Senior Manager, Customer & Commercial Tech Product Manager – ASEAN & South Pacific

Please note: This is not a Remote role and will require the incumbent to be based in Singapore where the person is hired and work a hybrid schedule. This is an Individual Contributor role.

At The Coca-Cola Company, we are a diverse and global community of thinkers, makers, and doers. We are constantly transforming our business and ourselves to meet customers' ever-changing needs. We embrace an inclusive environment and strive to challenge existing barriers with our pioneering spirit.

The Coca-Cola Company is looking for a dynamic and highly motivated C&CL Technical Product Manager to support ASEAN & South Pacific (ASP) operating unit in the deployment and adoption of C&CL technologies across different markets. This role will focus on delivering scalable solutions. The ideal candidate will collaborate with teams globally and locally to deploy solutions that align with both market needs and the company’s digital transformation goals.

What You’ll Do for Us:

1. Integrated Solution Design & Implementation

• Design and implement digital solutions tailored to the digitalization of routes-to-market (RTM), such as eB2B, salesforce automation (SFA), suggested order and i-RED.

• Leverage technology enablers such as IoT (for vending machines and coolers), AI/image recognition, and machine learning to optimize operations, enhance customer engagement, and drive sales.

• Ensure these solutions are scalable, flexible, and operationally efficient, catering to diverse market archetypes with an enterprise-level approach.

2. Cost-Benefit Analysis

• Conduct thorough cost-benefit analyses for proposed IT projects and products, providing critical input for the organization’s IT roadmap.

3. Product Management

• Ensure the technical feasibility of products, aligning with global technological standards, local market requirements, and scalable best practices.

• Prioritize features, enhancements, and bug fixes based on user feedback, business impact, and resource availability, ensuring alignment with varied market needs.

• Act as the bridge between global product owners, operating units, and bottlers to translate market-specific business requirements into actionable application requirements.

• Lead product deployments in Agile environments, including creating user stories, managing backlogs, and facilitating sprint planning.

• Collaborate with stakeholders to gather, analyze, and document market-specific technical requirements.

4. Solution Recommendations

• Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.

5. Stakeholder Engagement

• Influence and lead teams without direct authority by building strong relationships with internal and external stakeholders in a complex matrix organization, driving alignment, collaboration, and seamless execution of strategic initiatives while managing competing priorities in a dynamic environment.

Requirement & Qualifications: 

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field; an MBA or relevant certifications (e.g., PMP, Agile, or Product Management) are advantageous.

• Minimum of 8 years of relevant experience in technical product management, with a focus on commercial and customer technology solutions across diverse market archetypes.

• Proven expertise in solution design and implementation that balances global frameworks with local market needs.

• Strong proficiency in Agile methodologies, with hands-on experience managing product development and delivery in an Agile environment.

• Proficient in product management and analysis tools and comfortable working with data to drive decisions.

• Exceptional communication and interpersonal skills to effectively collaborate across cross-functional technical and business teams and manage stakeholder relationships at all levels.

• Demonstrated ability to lead through ambiguity, adapt to evolving priorities, and maintain a growth mindset in dynamic digital and business landscapes.

• Strong business acumen with expertise in Route-to-Market (RTM) strategies, including channel management, execution excellence, and sales enablement.

Key Results:

• Deliver scalable solutions that unlock business value, balancing cost, complexity & timely delivery.

• Provide innovative solutions to drive business decisions, automate processes, improve user experience.

• Ensure compliance with both company global technology stack and industry best practices and standards

Core Competencies:

• Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.

• Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.

• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations.

• Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.

• Lives the Values: Demonstrates the values of The Coca-Cola

What We’ll Do for You: 

• Opportunities for continuous learning, training, and career development. 

• Work arrangements and a supportive work environment that prioritize your well-being. 

• Be part of a dynamic team that values innovation, inclusivity, and collaboration. 

What can help you be successful in the role?

Growth Behavior:

• Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

• Smart Risk: Makes bold decisions/recommendations.

• Externally Focused: Understands the upstream and downstream implications of his/her work.

• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior

• Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.

• Collaborate with the System, Customers and Key Stakeholders

• Develops Self and Others: Develop self and support others' development to achieve their full potential.

• Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You 

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

• International Experience: Become part of international projects and work along multicultural teams, through our global network.

Skills:

Data to Insights; Stakeholder Engagement; Results-Oriented; Scaled Agile Framework (SAFe); Self Motivation; Technical Product Management; Resilience Under Pressure; Solution Architecture Design; Cross-Functional Alignment; Data Driven; Information Technology Project Management