Senior Director Enterprise Skills Strategy and Transformation

The Senior Director, Enterprise Capability (Skills Strategy & Transformation) is the strategic and programmatic leader that drives the short and long term roadmap towards skills-oriented talent and development practices, as well as designs and implements the change management initiatives that will transform the business to this approach. This role will define the Skills strategy, build the roadmap, own key projects that set the foundations for all talent practices, and oversee the strategic connection of all critical skills projects across People & Culture and Capabilities initiatives. Additionally, this role will own the complete definition, design and implementation of a holistic change management, communication and engagement strategy for the identified Skills Strategy scope. The journey to a skills-oriented future will happen over many years, with continuous evolution of the destination as technology and industry best practices evolve, so this role and its remit will also continuously evolve. While the scope is primarily in design phase in 2024, the evolution may include ownership or partnership on skills-oriented practices that are either all new or evolving from current state.

Skills, the learned ability to perform an action through training and practice, are a critical component of Capability development at Coca-Cola. When aligned with knowledge and mindset, skills help power our Capability promise to our people, to invest in our associates to make them more successful and employable, and to our business, to deliver a competitive advantage for the company’s future through our people.

As the leader of our organizational Skills Strategy & Transformation, this role combines strategic thought leadership, internal client consulting and highly skilled program management into one role responsible for leading network partners in collaborative design, development and delivery of a comprehensive Skills plan and change management strategy and implementation. Sitting on the Enterprise Capability team within the Talent & Development COE in the People & Culture function, this role provides an exciting opportunity for an individual who thrives in a highly-networked environment where success is achieved through and with others.

In this role, the individual will have the opportunity to grow and develop as a networked leader and as a talent development professional, by combining industry research and perspective with internal strategy and ambition. The Skills Strategy & Transformation leader should have strategy/consulting, talent development, and capability experience. A successful candidate will thrive in bringing structure to ambiguity, have a bias towards action and possess the ability to create impact at scale.

Everyone is a leader at Coca-Cola. This role is an individual contributor without direct reports but has significant responsibility for leading cross-functional project teams, working closely with peers across connected talent practices, and influencing senior leaders across People & Culture and the networked Capability community.

Key Accountabilities

Skills strategy design and roadmap

• Develop the Coca-Cola Skills Strategy and roadmap in partnership with leading external talent consultants and skills technology companies as well as internal Talent, People & Culture and Capability leads to connect the skills-focused strategy to all ongoing and future projects
• Simplify external and internal research and points of view into one strategy for how Coca-Cola will bring a skills-oriented talent management practice to life
• Develop a roadmap of all skills-oriented initiatives, including what will and will not be included within the broad talent development cycle
• Determine what foundations are required to make the skills roadmap successful
• Assess the impact of the strategy on workforce equity, in partnership with the Global DEI COE
• Stay connected with industry trends, bringing in best practices and pivoting as needed

Program Management

• Lead a networked team as the product owner to conduct a skills strategy foundations pilot, measure results and determine next steps for scale
• Select, implement and launch a long-term skills platform vendor partner
• Partner with and lead members of the People Services team, including HR Tech, Program Manager, Project Manager, Talent Delivery and Learning Delivery to design and execute projects
• As needed, manage short term experience or contingent workers
• Ensure program/project teams operate with speed and transparency and that empowered decision making enables agility

Stakeholder Consulting and Management

• Engage subject matter experts across Coca-Cola People & Culture to capture internal knowledge as core inputs to the organization’s understanding of what’s possible for skills-oriented talent activities
• Influence the networked Capability organization to participate and engage in projects, programs and roadmaps that will help bring the skills strategy to life within the functions and operating units
• Effectively communicate strategy, plans, roles and responsibilities, and ongoing progress to key stakeholders across the People & Culture function and the Global Capability network
• Serve as the Coca-Cola Skills subject matter expert, using experience and knowledge to consult on talent and development initiatives and embed the skills lens, foundations and processes into all areas

Change Management and Communications

• Build, design and implement a comprehensive, long-term change, communication and associate engagement plan that will take the organization on a journey together while personalizing to key audiences as needed
• Build comprehensive story for the strategy, organization impact and associate value proposition; build full communication package; deploy across the organization
• Develop and execute a plan to embed change management as an enterprise capability within the People & Culture and Capabilities organization in a way that drives localized change management work to make the Skills Strategy & Transformation successful at scale
• Develop plan to showcase Coca-Cola’s Skills strategy externally to position the organization as an innovator and thought leader

Candidate Capability Requirements

• Skill and capability expertise – experience building and implementing a skills-based strategy
• Business acumen – proven understanding of the CPG industry and of a networked business
• Digitally savvy – able to work effectively in a constantly-evolving digital-first world
• Consulting – ability to analyze broad data and guide senior stakeholders towards best practices
• Learning agility – ability to constantly gather new knowledge from industry experts and peer case studies and apply to an ever-evolving strategy
• Critical thinking and problem solving – can bring structured thinking to complex and ambiguous topics
• Enterprise mindset – highly collaborative working style with ability to deliver results
• Communication and marketing – written and verbal, including strong storytelling capabilities
• Change management – ability to manage self and others through ongoing or unexpected change
• Must strongly display the company’s leadership and growth behaviors

Candidate Background/Experience

• 8-10 years of experience working in a related role or one with transferable skills
• Experience leading – from strategy to implementation – within the skills and capability space, talent strategy, learning and development strategy, or adjacent areas
• Strong knowledge of adult learning strategy, learning technology and measurement
• Working knowledge of broad talent strategy
• Passion for developing talent and enabling people to be their best selves
• Strong stakeholder management, including influence without authority and the ability to create win-win with business leaders, the talent team, and within the broader HR function
• Capacity to juggle many items concurrently
• Cross-functional team leadership and management

As the organization and its priorities as well as the talent & development industry continuously evolve, this role and the work will also continuously evolve, staying consistent with the scope and responsibilities of a Senior Director, Enterprise Capability. 

Location: Atlanta, GA

Skills:

Influencing; Strategic Thinking; Talent Development; Critical Thinking; Change Agility; Storytelling; Forward Thinking; Skill Development; Stakeholder Management; Systems Thinking; Long Term Planning; Capability Development; Transformation Strategy; Enterprise Mindset; Personal Initiative; Change Management; Organizational Culture Change; Organizational Consulting; Global Business Acumen