Location: Manor, United States
Job ID: 2026-32335
Job Type: Regular Full-Time
Relocation: None
Post Date: May 13, 2026
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Customer Accounts Receivable Engagement Representative
Position Responsibilities:
- Handle inbound customer calls in a professional and courteous manner, addressing inquiries and concerns about accounts receivable balances, billing, and payment options
- Take payments over the phone securely and assist customers in understanding their payment options
- Educate customers on the benefits of using self-service tools to manage their accounts independently
- Provide clear and concise responses to customer concerns about open balances and billing discrepancies
- Collaborate with internal departments to resolve any issues related to customer accounts and ensure timely resolution
- Track and log customer interactions, payment processing, and resolutions in the company’s CRM system
- Other duties as assigned
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