Location: Rosemont, United States
Job ID: 2026-29595
Job Type: Regular Full-Time
Relocation: None
Post Date: February 2, 2026
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Customer Solutions Analyst (Salesforce)
Position Responsibilities:
- Contribute to the design of new solutions aimed at enhancing Customer Solutions leveraging the Salesforce platform and associated applications
- Support SCIS Business Services by identifying opportunities where new or improved products can meet business needs. Conduct gap analyses and review current (“As-Is”) versus future (“To-Be”) processes
- Create mock-ups and prototypes to demonstrate new capabilities within existing and upcoming solutions
- Assist in identifying and quantifying potential benefits of proposed solutions when required
- Under the guidance of the Product Lead, collaborate with the Salesforce IT development team to provide clear specifications and direction for product development initiatives
- Support the Product Lead in solution design and ensure effective communication and understanding among Supply Chain Analysts (SCAs), Business Analysts (BAs), and Business Leads/Subject Matter Experts (SMEs) across markets
- Other projects or duties as assigned
Pay Range:
$74000 – $92500 USD Annually
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
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