Director, Quality and Food Safety (QFS) – Indonesia and BIG Markets

Function: OU Technical, innovation & Supply Chain (Ti&SC)

Reports to: SENIOR DIRECTOR, ASP QUALITY AND FOOD SAFETY

KEY WORKING PARAMETERS

Scope, & Impact:

Ensure effective Governance of bottling plants, co-packers, distribution centers and the market across assigned Franchise Unit Territories and govern implementation of Company KORE requirements as well as local regulations for Quality, Food Safety, across all stages of the supply chain (Buy, Make and Sell).

• The scope of the role is Indonesia and SIMA markets quality & food safety (QFS) leadership including the entire Beverages for life (B4L) product portfolio, packaging, manufacturing, distribution and marketplace, QFS performance excellence enablement.
• Deliver Quality, food safety projects within specific countries. Address and eliminate all existing and potential quality and food safety issues in the spirit of continuous improvement.
• The strategic footprint of the role spans from FU technical operations within a globally connected network, end-to-end with touchpoints with R&D, CPS, OU and Global TI&SC/QFS, new ventures and franchise bottling partners to a multilayer technical QFS culture and capability development across the entire OU.
• Implement QFS strategies and policies to protect and enhance TCCC resources, assets, trademarks and corporate reputation.
• Lead QFS programs for the FU: i.e. Product Integrity Program, Sensory Program, Master mixing instructions process and tool and any other QFS programs required by the technical governance framework or manufacturing practices
• Based on the global QSE strategy and OU goals, develop roadmap for achieving short- and long-term QSE excellence goals across FU Markets

KEY SUCCESS PARAMETERS

Work Focus

• Support and accelerate the progress of the QFS systems and programs while ensuring global quality quality-by-design (QbD) leadership through partnership governance and innovation across the B4L supply chains.
• Implementing and monitoring The Coca-Cola Quality System (KORE) and ensure products, environment, packages, ingredients, services, fountain operations and production facilities comply with the requirements of KORE and local regulations. 
• Drive Q&FS systems and programs while ensuring best-in-class leadership through partnership, governance and innovation across the B4L supply chain
• Implement all global QFS methodology, standards and requirements for product, package and processes, distribution and marketplace
• Partner with OU Sustainability team in the establishment and achievement of the sustainability strategy. Key area of focus is management of water and energy.
• Provide leadership to ensure the implementation of the Environment requirements at bottling operations and support in the implementation of initiatives to improve their environmental impact
• Manage and execute the development of OU Quality, Food Safety and environment improvement activities throughout the value chain to protect people, product, package and trademark integrity, and improve QFS performance. Manage knowledge and best practices sharing across plants.
• Support QSE culture transformation to ensure QSE culture excellence is a core value embedded in everything we do across the system.
• Innovation: support for all technical operational QFS aspects that protects and enhances our corporate reputation. Ensure efficient and effective QFS reporting systems are in place to ensure bottlers have access to appropriate qualified information.
• Organize and manage co-packer management in OU to prevent business disruption. Conduct quality and food safety assessment, authorization process for entire plant, line capability. Conduct facility design, line approval, production authorization. Provide technical support and guidance, and follow up corrective action plans, ensure full implementation and compliance of KORE QSF requirements
• Direct involvement and implementing of the key QFS related projects with Bottling Partners together with Franchise QFS Manager.
• Identify training needs and organize training and support in the development and implementation of training programs within the region (e.g. Sensory, Fountain Quality, QMP Water Systems, etc.)
• Position requires experience in working multi-cultural, multi-ethnic environment. There is a need for ability to work in various business/social and Bottling Cultures, understanding and maintaining different approaches for the best interaction with Bottling plants to achieve desired results.
• Support OHS FU Managers and programs while ensuring best-in-class leadership through partnership, governance and innovation across the B4L supply chains. In collaboration with the OU Occupational Health and Safety manager, Quality & Food Safety Governance Leader, bottler QSE leads.

Communication Focus

• Cross-functional communication: Collaborate and coordinate with functions including: OU Technical and Supply chain team, corporate QSE team, Bottling partners, CPS, external parties, key customers (McD’s , burger King etc…)
• Work with internal functions and networks – R&D, CPS, SRA, PACS, SC. consistently communicate across the OU and TCCS a culture with "driving QSE maturity and culture to enable QFS excellence” is possible mindset.

Experience

• Minimum 8 years of quality, food safety, environment experience in the food & beverage industry.

Education:

Bachelor’s degree or + in Chemistry, Food Science, Engineering, Life Science related technical field

KEY Knowledge REQUIREMENTS

Mastery of (REQUIRED)

• Quality, food safety, environment
• Franchise leadership, stakeholder management, partnership and collaboration
• Technical knowledge and experience in bottling operations, beverage production technology and supplier processes. Management system knowledge and auditing process knowledge
• Ability to understand risks and create mitigation plans.
• Knowledge of local packaging, product and ingredient regulations & legislation

Broad expertise in (GOOD TO HAVE)

• System economics, value chain and supply chain finance, Health & Safety
• Scientific and regulatory affairs
• Food and Beverage Technologies

Waterfall Project Management; Continual Improvement Process; Supply Chain; Product Specifications; Quality Assurance Systems; Critical Control Points; Quality Metrics; Process Control; Good Manufacturing Practices (GMP); Quality Reporting; Quality Inspections; Process Engineering; Packaging; Microsoft Office; Communication; Food Safety and Sanitation; Global Collaborations; Statistical Process Control (SPC); Shipping; Lean Six Sigma (LSS); Food Chemistry